The decision, first reported by The Street, was driven by a constant struggle to find quality installers and get projects completed in a timely manner. Home Depot is ending its roofing business, according to several media outlets. Home Depot told NBC 6 Responds that the company will be leaving the roofing business not only in Florida but nationwide. The company says it will suspend other services such as installing insulation, cladding and gutters.
Home Depot didn't tell us how many customers are affected by these roof delays and turned down an on-camera interview, but says shortage of labor and products has been a problem. Home Depot is removing roofs, siding, insulation, and gutters from its installation service categories. The shortage of roofers is, at least in part, to blame for The Home Depot's decision to discontinue its roofing services. My first warning that this transaction was bad was near the completion of the roof installation, the contractor called me to say that I had to add additional charges for materials that were not part of the original contract.
But what do you do if you're from Home Depot and a contractor leaves at the last minute? He says those problems happen all the time, especially on roofs. I consulted with local roofing contractors and then chose The Home Depot because the seller convinced me that Home Depot would back up their workforce if they ever had a problem. Then, the new shingles are installed on a backing or felt paper for a new roof that will last 20 years or more. I just got almost half my life off my roof and Home Depot has told me to give it to my insurance company (and people wonder why insurance is so expensive).
Home Depot wanted to resolve and agree on a settlement amount that does not cover the removal and reconstruction of the damaged interior. Home improvement companies like Home Depot now offer roof replacement and installation services, in addition to selling roofing materials. The retailer of building materials and household goods has stopped signing contracts for the installation of roofs, siding, insulation and gutters. Eleven installation categories remain in the company's offerings, including an “outdoor home” category, which now covers the installation of fences, pergolas, terraces, solar panels, generators and solar water and pool heaters.
The Street first reported on the move that not only affects the company's roofing business, but also gutters, insulation and cladding. Since Home Depot no longer does roofing, they've sent us a third-party mitigation team called Genpact.